English

Contact us

Need help with Cat Shooter Idle? Email [email protected]. We read every message and reply as soon as we can. It helps to include your device model, iOS version and what happened.

Frequently asked questions

I bought gems, No Ads or VIP, but I didn't get it

Open Settings → Restore in the game. If it is still missing, email us with the date of the purchase and the receipt Apple sent you.

How do I cancel VIP?

VIP is a monthly subscription billed by Apple. It renews automatically unless you cancel it at least 24 hours before the end of the current period. Cancel it in iOS Settings → [your name] → Subscriptions → Cat Shooter Idle. Deleting the game does not cancel the subscription.

How do I get a refund?

Refunds are handled by Apple: request one at reportaproblem.apple.com.

Is my progress saved?

Yes. Your progress is saved on your device and in your own iCloud account, so it comes back on a new device signed in with the same Apple ID, or after you reinstall the game.

How do I start over?

Settings → Reset progress deletes your progress, gems included, on your device and in iCloud. It cannot be undone.

Do I have to watch ads?

No. Ads are optional and only play when you tap a "Watch ad" button, to double your offline earnings or refill your energy. With No Ads or VIP you get these rewards without watching ads. In the EU, EEA, UK and Switzerland you can change your ad choices in Settings → Privacy choices.

How do I stop sharing usage data?

Turn off Settings → Share usage data.

Privacy

See our Cat Shooter Idle – Privacy Policy.